Social media is the cheapest way for a community organisation to be seen, but it works best with a plan: who you want to reach, which platform they use, who posts, and what you will and will not say. One well-kept account beats four neglected ones.
- Agree a simple social media policy covering who has the passwords, what is appropriate, and how to handle criticism.
- Get consent before you post photographs of service users, particularly children.
- Keep the account's login details and two-factor authentication with the organisation, not one person.
- Post regularly about what you do and thank the people who help; it is the content people share.
FVA's communications team runs occasional sessions on communications and social media, and we share partners' news through our own channels and bulletins.
Get in touch
Governance, funding, policies, legal structures and anything else about starting or running an organisation.
E-mail [email protected]
Telephone 0800 389 6046
