Complaints
We want your experience with us to be positive and therefore we take any negative feedback or complaints very seriously. If you wish to make a complaint regarding a Fife Voluntary Action service, please use the same Feedback Form (PDF file) to provide us with details. Your complaint will be dealt with in the strictest of confidence. You will be contacted by the CEO as soon as possible either to acknowledge your complaint or to seek further details regarding your complaint.
Complaints Policy and Procedure
Click here to download our Complaints Policy and Procedure (PDF file).
