- When
- Tuesday 10 November 2026, 09:00 to 16:30
- Where
-
New Volunteer House
16 East Fergus Place
Kirkcaldy
KY1 1XT - Cost
- Free to attend – no payment is needed.
Please note:
- Limited places are available for this course so please book early to avid disappointment
- Booking at this link guarantees your place for all three dates
- This course lasts for three days, and all participants must be able to attend all three sessions
At Good Conversations training, participants will be able to build skills in using a powerful ‘personal outcomes approach’ to help the people they work with grow in confidence and achieve their hopes.
Participants will learn about the key elements central to a successful personal outcomes approach and explore how to hold outcomes-focused conversations in a variety of common and difficult situations.
The training will be greatly beneficial to managers of employment services, staff, and volunteers involved directly in having outcomes-focused conversations with people they support, and people involved in training staff and service users.
Participants will:
- Understand the policy and evidence-base as to why a ‘personal outcomes approach’ matters when it comes to employability support
- Develop collective understanding of the value base and core elements fundamental to delivering a personal outcomes approach
- Develop a range of skills to undertake Good Conversations and support the use of the personal outcomes approach in their work
- Discuss how these tools can support their work, and what might need to change at systems, service, and frontline levels to take this forward
The course is delivered by Thistle Foundation and partners.
Who should attend?
This programme of Good Conversations is directly targeted at people working in the employability sector.
Course details
The course will take place over three days and each session runs from 9.30am to 4.30pm, with registration opening at 9:00am (coffee provided).
The course dates are:
- Tuesday 10 November 9:30 - 4:30
- Tuesday 24 November, and 9:30 - 4:30
- Tuesday 08 December 2026 9:30 - 4:30
All sessions will be held in person at New Volunteer House, Kirkcaldy. Please note that free parking is not provided at New volunteer House, and we would recommend using the Kirkcaldy train station car park (a 5 minute walk away) if you can't use public transport.
Lunch is provided for attendees. If you have special dietary requirements, please e-mail our organiser Sandy Mackenzie on [email protected].
Before you submit this
Access, dietary and other requirements. Please use the boxes above to tell us about any access, communication, dietary or other requirement, for yourself or anybody you are booking for. We will do our best to meet what you tell us, and we will get in touch if we think we might struggle to, or if we need to know a bit more.
Refreshments. There is normally tea, coffee, water and biscuits. Lunch and anything else is only provided where the event description above says so.
Your place is not confirmed yet. When you submit this form we will e-mail you an acknowledgement of what you have told us. That is not a confirmation. We will look at the request and send a separate e-mail confirming or declining it, as soon as we can.
Terms and conditions. You can read them in full before you book.
Privacy. Submitting this form gives us your name, contact details and anything you have told us about your requirements. We use it only to organise, deliver and evaluate this event, and we share it only with the people running it. We will not add you to a mailing list or use it for anything else. You can ask us to change or delete it at any time. Our privacy notice explains your rights in full.
