For local people

Retail and Admissions Assistant

Volunteering opportunity with Kellie Castle, National Trust for Scotland

Organisation
Kellie Castle, National Trust for Scotland
Type
Charity Shops / Retail
Benefits
Museums / galleries / heritage
Age
16 to 100
Expenses
Yes – The National Trust for Scotland can reimburse travel expenses and fuel costs (45p per mile). These can be easily claimed back through the Trust's online system.
Saltire Awards
Yes, this opportunity counts towards the Saltire Awards for volunteers aged 12 to 25
Taster
No taster session for this opportunity
Reference
VO101985 · updated 18 August 2026

About this opportunity

Retail and Admission Assistants at Kellie Castle & Garden play a valuable role in welcoming visitors from all over the world and ensuring they make the most of their visit. You will be greeting visitors, helping them purchase castle tour tickets, and providing clear information on all the things to see and do at the property and in the local area. You will also assist customers with making purchases from the shop, help with running events, and have the opportunity to promote the benefits of membership to the National Trust for Scotland, an independent charity that speaks up for Scotland's heritage, cares for historic properties, and protects our natural landscapes and the wildlife that call them home.

When it takes place

MorningsAfternoonsEvenings
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What you need to know

Training
No details were provided about the training available to volunteers. Please contact us to find out more.
Experience

No experience is required as full training will be provided. Just a friendly, warm demeanour, a willingness to learn, an interest in interacting with people from all backgrounds & cultures, as well as an enthusiasm for the work and values of the National Trust for Scotland.

Restrictions

People under 16 are welcome to volunteer with the NTS but need parental consent and not all roles will be suitable as supervision will be required. Please email directly to discuss options if this applies to you

How to apply

Application Form; Induction/Training; Informal Chat

Travel

All opportunities are based on the property. The property is not on public transport routes but has car parking available, including accessible parking at castle, and bike racks.

Nearest public transport stop is Pittenweem. A Flexibus from local villages is available by pre-booking on 01382 540624 or the Flexibus App – ‘FLEXIBUS 2.0’

Interested in this opportunity?

Call us on 0800 389 6046, e-mail us, or send us your details below and we will make the introduction.

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