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Volunteering Opportunity Details

  • Volunteer Receptionist
    with CARF (Citizens Advice and Rights Fife - Dunfermline)

    Volunteer Opportunity No. VO70254 - Created/last updated: 04/08/2020


    About this opportunity:Receptionists are the first point of contact for anyone visiting the frontline office. The volunteer will make clients and visitors feel welcome, provide initial help around where to wait, how long it might take to be seen and the basic process of being seen by an adviser. The role involves working with Client Assessment Volunteers, General Advisers and Specialist staff to ensure everyone is kept informed of who may be waiting to be seen. The role also involves keeping the waiting room neat, tidy and welcoming to visitors and assisting with some administrative tasks if time allows.

    Takes place:
    Minimum age:18
    Maximum age:no upper age limit has been specified
    Training provided:Induction training and policies relevant to the role. Completion of online training 'Welcome to the CAB Service', 'Equalities and Diversity' and individual instruction on the relevant tasks to be undertaken. There is the opportunity to shadow experienced Volunteer Receptionists.
    Out of pocket expenses paid?
    Yes - 45p per mile or public transport costs reimbursed on a monthly basis.

    Experience required:Volunteers need to be friendly and approachable, with good verbal communication skills. Also need to have good IT skills, be open-minded, non-judgemental and able to maintain confidentiality.

    Restrictions on who can volunteer
    No restrictions were specified.

    Application process:Application Form; Induction/Training; Interview; References

    Taster available?No, not for this opportunity.

    Travel DetailsThe opportunity takes place at CARF - Dunfermline, 4 Abbey Park Place, Dunfermline, KY12 7PD.

    Saltire AwardThis opportunity is compatible with the Saltire Awards for volunteers aged 12-25.

    What Now?

    To enquire/register an interest in this opportunity call us (FVA) on 0800 389 6046, e-mail us, or fill out this form:

    Please tell us what age group you are in:
    Are you looking to improve your employability prospects by volunteering?    

      You can print these opportunity details.

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Other Opportunities

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CARF (Citizens Advice and Rights Fife - Dunfermline) has the following, additional volunteering opportunities:
  - Administrator (Tribunal Team)
  - Client Assessment Volunteer
  - General Adviser - Dunfermline
  - Volunteer Advice Assistant - Dunfermline

Type of volunteering: Administrative / Office Work
Opportunities which benefit Anti poverty work

Go to main volunteering opportunities page

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