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Volunteering Opportunity: VO101985
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Retail and Admissions Assistant
Created/last updated: 17/12/2025
with Kellie Castle, National Trust for Scotland.About this opportunity: Retail and Admission Assistants at Kellie Castle & Garden play a valuable role in welcoming visitors from all over the world and ensuring they make the most of their visit
• You will be greeting visitors, helping them purchase castle tour tickets, and providing clear information on all the things to see and do at the property and in the local area
• You will also assist customers with making purchases from the shop, help with running events, and have the opportunity to promote the benefits of membership to the National Trust for Scotland, an independent charity that speaks up for Scotland's heritage, cares for historic properties, and protects our natural landscapes and the wildlife that call them home
•Takes place: mornings afternoons evenings Mondays 
Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays Minimum age: 16 Maximum age: 100 Training provided: No details were provided about the training made available to volunteers. Please contact us to find out more. Out of pocket expenses paid?
Yes - The National Trust for Scotland can reimburse travel expenses and fuel costs (45p per mile). These can be easily claimed back through the Trust's online system.Experience required: No experience is required as full training will be provided. Just a friendly, warm demeanour, a willingness to learn, an interest in interacting with people from all backgrounds & cultures, as well as an enthusiasm for the work and values of the National Trust for Scotland. Restrictions on who can volunteer
People under 16 are welcome to volunteer with the NTS but need parental consent and not all roles will be suitable as supervision will be required. Please email directly to discuss options if this applies to youApplication process: Application Form; Induction/Training; Informal Chat Taster available? No, not for this opportunity. Travel Details Saltire Award This opportunity is compatible with the Saltire Awards for volunteers aged 12-25.