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voluntary organisations, social enterprises and volunteering
voluntary organisations, social enterprises and volunteering
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An Introduction to Service Design: What It Is and Why It Matters to Employability
Created: 05/10/2025
News/Events Category: Training and Learning
This item will show under the following categories: Employability
When: 2:00 – 3:30pm, Tuesday 11 November 2025
Where: Online
This event is being organised by Social Enterprise Scotland
This particular event is free to attend, so no payment is required.
It is too late to book a place for this particular session, sorry about that.
This online event is hosted in partnership by Third Sector Employability Forum (TSEF), the TSI Network and Social Enterprise Scotland.
The No One Left Behind Strategic Plan 2024-27 includes a commitment to ‘embedding the Scottish Approach to Service Design’ in local commissioning and delivery. This is central to ensuring person-centred services and means that they are designed with, and not for, people seeking support on their journey into work.
The Service Design approach can be applied at many levels: whether to inform strategic planning and commissioning priorities, designing and delivering a specific service, or guiding the relationship between employability worker and the person they are supporting.
Participants at this workshop will:
- Gain an understanding of what Service Design is (and is not)
- Explore why it matters and how it can be applied in the context of employability
- Discuss different approaches to Service Design, the importance of a values-based approach: and
- Learn a little about different tools and training to help take this work forward
This session will be hosted by Pegs Bailey from the TSI Network alongside colleagues who have been involved in implementing a range of Service Design approaches across Scotland.
Contact: Pegs Bailey
E-mail: [email protected]
For more information visit this weblink
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