voluntary organisations, social enterprises and volunteering
voluntary organisations, social enterprises and volunteering
Box Office Assistant - OnFife
Created: 28/04/2025
OnFife is Fife's largest cultural organisation specialising in making jaws drop, hearts warm, eyes light up, and imaginations run wild. They work with a huge range of partners, artists, and creatives and their spaces are some of Fife's favourite places.
An ambitious leadership-oriented charity, they're built on strong values, and those values make them who they are - fearless, inviting, fair, and exciting.
They're a real Living Wage employer, and they offer a local government pension scheme, generous holiday allowance, and flexible working opportunities. If you need to travel for work, they can provide pool cars if you're near head office or pay travel expenses so you are not out of pocket. You can also access discounted gym/swim memberships and other employee benefits.
The role
Due to the increased footfall and rising demand for box office duties and enquiries, OnFife is looking to recruit another Box Office Assistant for 12 hours per week on a flexible basis, including weekends or evenings. The role is part of the frontline team delivering a high level of customer service for the box office. Although based in Rothes Halls, it will include, on occasion, covering a wide range of multi-purpose venues.
As part of the box office team, you will undertake duties including ticketing, cash handling, room and event enquiries, bookings administration, and customer information service. You can view the full job spec here.
About you
You will have experience of working in a busy customer service environment and working with the public. Previous experience of cash handling and reconciliation procedures is essential. Previous box office or reception experience and experience of delivering a high level of customer service is desirable.
How to apply
If you would like to find out more information about this role before applying, please e-mail Jackie McKenzie, Venue Manager on [email protected].
To apply, please complete the application form and equal opportunities form and return them to the HR team at [email protected].
OnFife is an equal opportunities employer.
They are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.
Interviews will take place week commencing 20 May 2025.