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voluntary organisations, social enterprises and volunteering
voluntary organisations, social enterprises and volunteering
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Tech and Infrastructure Support Officer - Kingdom Housing Association
Created: 28/04/2025
News/Events Category: Job VacanciesPost: Tech and Infrastructure Support OfficerOrganisation: Kingdom Housing AssociationContract: TemporaryHours: 36 hours per weekSalary: £32,599 - £35,895 per annumLocation: Glenrothes
Kingdom Group is transforming how they deliver services. They’re committed to creating smarter, simpler, and better solutions for the customers and communities they serve. To make this happen, they’re expanding their digital team with a Tech and Infrastructure Support Officer, designed to support innovation, improve services, and create meaningful change.Kingdom building a team of forward-thinkers who share their vision of great homes, services, people, and communities. They're looking for talented individuals who want to be part of something bigger and want to make a difference.
If that sounds like you, they’d love to hear from you.
The role
As Tech and Infrastructure Officer you will:
- Work as part of the digital team to provide exceptional customer service and experience
- Support, manage, and maintain the core digital infrastructure for the Kingdom Group
- Provide a customer focused frontline support service and carry out project work for core digital systems
- Keep up to date with security vulnerabilities, monitor and review security systems, and take appropriate action
- Ensure that Kingdom is committed to delivering as one Kingdom to provide the highest standard and take appropriate action
You will provide a customer-focused digital support service to employees of the Kingdom Group and support employees to maximise their use of digital services and enable the development of great services within the business as digital advocates.
Why join Kingdom Group?
Working at Kingdom Group means being part of a forward-thinking organisation that values its people. It’s not just about what they do, it’s about how they do it - with care, collaboration, and a commitment to continuous improvement.
They’re proud to be recognised with Investors in People Gold and Investors in Young People Platinum accreditation, reflecting their focus on professional development, employee wellbeing, and creating a supportive environment where everyone can thrive.
They believe that high-quality, affordable homes are the foundation of great lives, and as they have grown as an organisation beyond housing into property management and social care, their wraparound services have supported their customers and wider family connections, to reach their potential.What they offer
- A chance to be part of meaningful work that improves lives and creates lasting impact
- A supportive workplace where flexibility, wellbeing, and inclusivity are at the heart of their culture
- Opportunities for professional growth in a team that’s passionate about innovation and collaboration
- A culture guided by their CARES values:
- Customer: Every action delivers the best experience and outcome
- Accountable: They take responsibility for their actions and decisions
- Respect: They value diversity and the contributions of every individual
- Efficient: They continuously improve to achieve their goals
- Supportive: They work together to create a better workplace and better outcomes
About you
They’re looking for someone who has:
- An HNC level qualification (or equivalent) in a relevant discipline
- At least two years' relevant experience
- Experience of configuring and implementing new digital systems
- Knowledge and understanding of digital security
- Excellent problem analysis, troubleshooting, and resolution skills
- The ability to build strong relationships with stakeholders
- Analytical skills
- Organisational skills, with good attention to detail
How to apply
Apply through their website at: https://www.kingdomhousing.org.uk/jobs/
To discuss the role or request reasonable adjustments as part of this process please call 01592 632577 or e-mail [email protected]
Kingdom is committed to contributing towards the eradication of homelessness. As part of that, they particularly welcome applications from people who are currently registered homeless or have been in the last 12 months. They will guarantee shortlisting to any applicant who meets that criteria and the essential criteria for the vacancy. If they offer you the role and you are homeless at that point, they will also offer you a tenancy in one of their properties as part of the Naumann Initiative. If you wish your application to be considered under the scheme, please state this under “Supporting information” on your application form.
Scottish Charity No: SC000874
The closing date for applications is Sunday 04 May 2025.
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