voluntary organisations, social enterprises and volunteering
voluntary organisations, social enterprises and volunteering
voluntary organisations, social enterprises and volunteering
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Frontline Relief Adviser x2 - Citizens Advice and Rights Fife
Created: 02/04/2025
News/Events Category: Job VacanciesPost: Frontline Relief Adviser x2Salary: £29,981 per annumLocation: GlenrothesHours: 35 hours per weekContract: 12 months fixed-termCitizens Advice and Rights Fife (CARF) is an independent and innovative advice organisation providing holistic advice and support to the people of Fife. Their service continues to grow and expand, and they are now excited to recruit two Frontline Relief Advisers, to join the busy frontline service delivery team.
The Role
As a Frontline Relief Adviser you will provide advice and support to clients and other service users across 15 areas of advice, primarily by telephone but also face to face in various CARF frontline offices, where you will be required to support volunteers.
You will be expected to keep your skills, knowledge and experience up-to-date in all key areas of service delivery and advice to allow you to undertake quality of advice checks as well as provide the highest possible service to clients of CARF.
About You
You will:
- Have a good standard of education
- A desire to improve lives and high quality personal skills
- Have experience of working in an advice giving capacity and/or a knowledge or interest in the social security system, advantageous but not essential
- Be able to communicate complex information in a manner easily understood, whilst always mindful of the aims and principles of the Citizens Advice Bureau and CARF
The successful candidate will be able to work independently as well as supporting and delivering on CARF’s vision and values.
How to Apply
Please download the application pack or for an informal discussion contact Karin Anderson on 01592 765405 or [email protected].
CARF is committed to Equal Opportunities and applications are welcome from all communities.
The closing date for applications is 11.59am on Friday 25 April 2025. Interviews are scheduled to take place on Tuesday 06 May 2025.
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