voluntary organisations, social enterprises and volunteering
voluntary organisations, social enterprises and volunteering
Neighbourhood Officer - Kingdom Housing Association
Created: 23/01/2025
Support Communities: Join Kingdom Group's Neighbourhood Team
Kingdom Group is transforming how they deliver services. They're committed to creating smarter, simpler, and better solutions for the customers and communities they serve. To make this happen, they're expanding their Neighbourhood department with two exciting roles, each designed to support their mission of being more than a home. They're building a team of forward-thinkers who share their vision of great homes, services, people, and communities. Kingdom is looking for talented individuals who want to be part of something bigger and want to make a difference. If that sounds like you, they'd love to hear from you.
The Role
Work as part of the Neighbourhood Team to provide exceptional customer service and experience. Manage, investigate, and resolve housing management cases such as anti-social behaviour, hoarding, and neighbour complaints. Provide housing advice and assist with the housing application process where required.
Why Join Kingdom Group?
Working at Kingdom Group means being part of a forward-thinking organisation that values its people. It's not just about what they do, it's about how they do it - with care, collaboration, and a commitment to continuous improvement. Kingdom is proud to be recognised with Investors in People Gold and Investors in Young People Platinum accreditation, reflecting their focus on professional development, employee wellbeing, and creating a supportive environment where everyone can thrive. They believe that high-quality, affordable homes are the foundation of great lives, and as they have grown as an organisation beyond housing into property management and social care, their wraparound services have supported customers and wider family connections, to reach their potential.
What They Offer
A culture guided by their CARES values:
About You
Kingdom is looking for people who:
This is your opportunity to make a real difference. Join Kingdom Group and help deliver smarter, better services that improve lives and strengthen communities.
How to apply
Kingdom is committed to contributing towards the eradication of homelessness. As part of that, they particularly welcome applications from people who are currently registered homeless or have been in the last 12 months. They will guarantee shortlisting to any applicant who meets that criteria and the essential criteria for the vacancy. If they offer you the role and you are homeless at that point, they will also offer you a tenancy in one of their properties as part of the Naumann Initiative. If you wish your application to be considered under the scheme, please state this under "Supporting information" on your application form. Scottish Charity No: SC000874
The closing date for applications is Sunday 02 February 2025.