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voluntary organisations, social enterprises and volunteering
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Kingdom Housing Association - Repairs Planner
Created: 23/07/2024
News/Events Category: Job VacanciesPost: Repairs PlannerContract: Temporary for approx. 9 monthsHours: 36 hours per weekSalary: £24,881 - £27,417 per annumLocation: Glenrothes (hybrid after training)
Kingdom Housing Association provides housing and support throughout East Central Scotland. Theirr Asset Management team manage, maintain, and invest in property assets to make sure that Kingdom's properties provide attractive, good quality homes for residents and future customers.About the Role
The role of Repairs Planner is to provide a repair and change of tenancy service to our customers. This includes:
- Reactive repair scheduling/follow on appointments
- Coordinating, planning, and managing operatives' diaries
- Change of tenancy/mutual exchange processing
- Updating and maintaining records in line with the Scottish Social Housing Charter (ARC)
- Liaising with tenants and operatives
- Prioritising and cross referencing data from multiple sources/systems
About You
Kingdom is looking for a proactive team player with the ability to work in a fast paced role with constant collaboration with stakeholders, a high attention for detail, and a solutions-focused approach. You will have a passion for excellent customer service and have worked in a customer-focused role. You'll also have strong IT skills and be able to prioritise, plan, and organise your own workload.
You will be required to complete a satisfactory Basic Police Act Disclosure Scotland check.
Benefits
- A contributory pension scheme (employer contribution of 10%) and option to join the salary exchange pension scheme
- Generous annual leave entitlement
- Access to low-interest car loan scheme (where eligible criteria is met)
- Access to Kingdom Academy offering a range of learning and development opportunities
- Enhanced family friendly leave and pay
- Access to employee assistance programme providing a free information service and an employee counselling service
- Discounted gym membership
- Access to Employee Benefit Platform
- A variety of flexible and hybrid working arrangements
How to apply
To apply go online to Kingdom's website https://www.kingdomhousing.org.uk/jobs/ and click on the recruitment portal link.
Kingdom is committed to contributing towards the eradication of homelessness. As part of that, they particularly welcome applications from people who are currently registered homeless or have been in the last 12 months. Kingdom will guarantee shortlisting to any applicant who meets that criteria and the essential criteria for the vacancy. If they offer you the role and you are homeless at that point, they will also offer you a tenancy in one of our properties as part of the Naumann Initiative. If you wish your application to be considered under the scheme, please state this under "Supporting information" on your application form. Scottish Charity No: SC000874
The closing date for applications is Sunday 04 August 2024.
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