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voluntary organisations, social enterprises and volunteering
voluntary organisations, social enterprises and volunteering
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Citizens Advice and Rights Fife (CARF) - Generalist Adviser
Created: 18/07/2024
News/Events Category: Job VacanciesPosition type: Generalist Adviser
Salary: £28,762 - £34,562 (AP3 Point 23-AP4 Point 30)
Location: CARF HQ (does not offer advice)
Number of Hours: 35 hours per week
Contract Length: Permanent
Citizens Advice and Rights Fife (CARF) is Fife’s leading independent advice organisation providing holistic advice and support to local people for over 25 years. They are delighted to be recruiting for the role of Generalist Adviser, to join their busy frontline service delivery team.
As a Generalist Adviser you will provide advice and support to clients primarily by telephone but may on occasion provide face to face advice in CARF frontline offices. You may also be required to provide advice via webchat and video-conferencing. You will be expected to keep your skills, knowledge and experience up-to-date in all key areas of service delivery and advice.
You will have a good standard of education, high quality personal skills and a desire to improve lives. Experience of working in an advice giving capacity and/or a knowledge or interest in the social security system would be advantageous but not essential.
You will be able to communicate complex information in a manner easily understood, whilst always mindful of the aims and principles of the Citizens Advice Bureau and CARF. The successful candidate will be able to work independently as well as supporting and delivering on CARF’s vision and values.
Please download the application pack, for an informal discussion contact Stuart Macaulay or by phone at 01592 208496.
They are committed to Equal Opportunities and applications are welcome from all communities.
The closing date for applications is 12 noon on Friday 16 August 2024 with interviews scheduled to take place on Wednesday 28 and Thursday 29 August 2024.
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