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  • Fife International Forum - Welfare Service Case Worker

    Created: 08/12/2023
    News/Events Category: Job Vacancies

    Post: Welfare Service Case Worker 

    Hours: Part-time, Monday to Friday, weekend availability

    Contract: This post is funded by the National Lottery for three years

    Salary: £24,788 based on a 35 hour week and pro rata for part-time 

    Location: Kirkcaldy, KY1 2YX. Must reliably commute or plan to relocate before starting work. 

    Fife International Forum, a leading, high quality, and people-led charity in Fife, is dedicated to supporting migrant and minority ethnic communities. Their strategy underscores their commitment to empowering individuals and fostering social cohesion. They aim to address poverty, low social mobility, employment challenges, and other issues commonly faced by those relocating. Grounded in a human rights approach, their goal is inclusive community development.

    Join Fife International Forum's growing team and contribute to making a meaningful impact. If you enjoy working with a skilled, highly committed and friendly team, then Fife International Forum could be just what you're looking for. They offer a person led, inclusive culture and have a passion for connecting all communities across Fife. They provide plenty of opportunities for people to learn and grow their skills and aspirations, and are flexible in their approach to providing working patterns that will enable you to deliver great work while creating a healthy balance with your home life.


    • Company pension
    • Employee mentoring programme
    • Flexible working arrangements
    • Recognition and reward
    • On-site parking

    Key responsibilities

    • Plan and manage a discrete caseload allocated by the area coordinator, providing information, advice and support to those individuals seeking to access welfare support services
    • Meet with the individual to carry out 1-2-1 holistic assessments to gain an understanding of the challenges faced by the individual or their family and agree a plan of action to support them
    • Develop case plans identifying the next steps needed to support the individual, referring people to a range of partner agencies where appropriate
    • Close cases effectively and efficiently, identifying and implementing individual action plans, attending advice appointments, coordinating language support, and providing assistance that includes external support agencies

    The ideal candidate will demonstrate leadership competence, including integrity, self-discipline, communication and interpersonal skills, trustworthiness, teamwork, conflict management, problem solving, sound judgement, initiative, decision making, excellent organisational skills with attention to detail and the ability to move quickly and easily from planning to implementation. It is desirable that you have a driving licence with access to a car.

    If you would like to discuss the role with the operations manager, please call 01592 642927 or e-mail [email protected] 

    Click here to access the application pack. 

    The closing date for applications is 11.59am on Monday 18 December 2023. 

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