Kingdom Housing Association (KHA) is the parent organisation within the Kingdom Group and is one of the leading providers of affordable housing in east central Scotland.
They live by their CARES values of Customer, Accountable, Respect, Efficient and Supportive.
About the Role
They are looking for a motivated and proactive team player with a passion for providing excellent customer service, with a keen eye for detail and a solution-orientated approach.
You will provide administrative support for their maintenance, technical and repairs services teams, carrying out a varied and reactive role, including:
Administration of their void properties
Ensuring gas servicing compliance
Organising planned and cyclical maintenance
Processing financial information
Updating and maintaining record accuracy
You will have proven administrative experience and be proficient in using customised databases and Microsoft Office/G Suite packages. You should have experience dealing directly with customers and providing excellent service. You must be a confident communicator, have good organisational skills and the ability to plan and organise your workload whilst working to tight deadlines. You should be an effective team contributor who is adaptable and keen to learn new skills.
Although a driving licence is not essential for this post, this and access to your own transport would be desirable. You will be required to complete a satisfactory Basic Police Act Disclosure Scotland check.
An attractive salary and benefits package
A contributory pension scheme (employer contribution of 10%) and option to join the salary exchange pension scheme
A variety of flexible and hybrid working arrangements such as flexible working hours, compressed hours, remote working including flexibility around where work is carried out.
Generous annual leave entitlement of 37 days (33 days plus four days public holidays). After 5 years continuous service, you’ll receive an additional two days annual leave and a further two days after 10 years.
Option to sell up to one week's annual leave
Access to the Kingdom Academy offering a range of learning and development opportunities
Enhanced family friendly (enhanced maternity, adoption, paternity and shared parental leave) and sick pay entitlements (up to six months full pay)
Access to our employee assistance programme providing a free information service and an employee counselling service
Discounted gym membership
Access to their Employee Benefit Platform providing a large range of discounts across UK retailers, Cycle to Work scheme, travel and leisure staff benefits enabling you to spread the cost of holidays and wellbeing support
To apply go online to their website and click on the recruitment portal link. The interview process is expected to take place on 22 December 2023.
Kingdom is committed to contributing towards the eradication of homelessness. As part of that, they particularly welcome applications from people who are currently registered homeless or have been in the last 12 months. They will guarantee shortlisting to any applicant who meets that criteria and the essential criteria for the vacancy. If you wish your application to be considered under the scheme, please state this under "Supporting information" on your application form. Scottish Charity No: SC000874
The closing date for applications is Friday 15 December 2023.