Salary: £14.53 per hour for evenings after 20.00 and weekends, £10.90 per hour for all other hours
Location: Carnegie Hall, Dunfermline
Job Reference: ON000451
OnFife is Fife's largest cultural organisation specialising in making jaws drop, hearts warm, eyes light up, and imaginations run wild. They work with a huge range of partners, artists and creatives and their spaces are some of Fife's favourite places. An ambitious leadership-oriented charity, OnFife is built on strong values, and those values make them - fearless, inviting, fair and exciting.
OnFife is looking for flexible team members for Box Office Assistant roles to join their team at Carnegie Hall. The roles will include regular weekend and evening working along with providing cover as needed across our venues throughout Fife. You'll be part of the frontline team delivering a high level of customer service for the box office.
As part of the box office team, the role undertakes duties including ticketing, cash handling, room and event enquiries, bookings administration, and customer information service.
You'll have experience of working in a busy front-facing customer service environment dealing directly with the public. Cash handling and reconciliation procedures form an essential part of the role, so you'll ideally have experience of this too. Excellent customer service skills and the ability to engage with a diverse range of customers are a must for this exciting front-facing role.As a large part of the role will be computer based you'll have the ability to operate a variety of software packages, and it goes without saying you'll need excellent numeracy, literacy and communication skills, along with excellent administration skills.
How to Apply
If you would like to find out more information about this role before applying, you can contact Tony Stevens, Venue Manager by e-mailing [email protected]. When you’re ready to apply, please e-mail an up to date CV along with a covering letter explaining how you meet the person specification to [email protected]. They are unable to consider your application without a covering letter.
Applications will be assessed regularly and interviews conducted as required.
OnFife is an equal opportunities employer.
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