Location: Saltire Centre, Pentland Court, Glenrothes, Fife, KY6 2DA
Working within the Housing Management Team, you will be responsible for the selection and allocation of Kingdom's properties in line with their Allocation Policy. This includes assisting the Housing/Lead Officers to provide a comprehensive Housing Management Service and other Estate Management duties.
This role involves competing deadlines, being confident in multiple IT systems, administration work, and being accountable for your area of work. Teamwork is key to achieving objectives, so you should be willing to work together to share experience and support.
You will have an SVQ3 in Customer Service or equivalent qualification
You should have excellent administration and customer care skills and be able to work on your own initiative
You should have a minimum of two years' experience within a customer-focussed role, with a good knowledge of social housing legislation and regulations, including the Housing Acts and GDPR.
You must hold a full driving licence with use of a car for work and complete a Disclosure Check prior to taking up an offer of employment
Kingdom offer an attractive salary and benefits package:
A contributory pensions scheme with a 10% employer contribution
Generaous annual leave entitlement
A range of learning and development opportunities
Enhanced family-friendly entitlements
Access to a variety of discounts on high street and online products and services
A free and confidential employee assistance programme
The Kingdom Group is one of the leading providers of affordable housing in East Central Scotland and also provides a full range of care and support services to help people to live independently in the community. They aspire to be an employer of choice. They have Gold Investors in People accreditation, are striving towards Platinum and have already achieved Platinum Investors in Young People. They have been assessed as "outstanding" by Best Companies and have seen the organisation and individual employees recognised in a variety of awards.
Kingdom is committed to contributing towards the eradication of homelessness. As part of that, they particularly welcome applications from people who are currently registered homeless or have been in the last 12 months. They will guarantee shortlisting to any applicant who meets that criteria and the essential criteria for the vacancy. If you wish your application to be considered under the scheme, please state this under "Supporting information" on your application form. Scottish Charity No: SC000874
The closing date for applications is Wednesday 18 October 2023.