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  • Commissioning opportunity for third sector organisations to support people experiencing distress

    Created: 19/04/2023
    News/Events Category: Funding and Finance

    There is a new opportunity for an existing third sector organisation in Fife to work in partnership with relevant stakeholders including Fife Health and Social Care Partnership to achieve systemic change in responding to distress compassionately and effectively across Fife.

    The Distress Brief Intervention (DBI) is a programme that started in 2016 as part of a coordinated effort to improve services and support for people struggling with distress.

    In 2020, it was expanded until 2024 by the Scottish Government as part of a nationwide response for people presenting in distress during the COVID-19 pandemic period.

    Its vision aims to generate better-connected compassionate support for adults (16+) experiencing distress, through a large and far-reaching national and regional distress collaboration between NHS24, health and social care, emergency services, and the third sector. 

    This will include providing early intervention, improving outcomes and experience for people experiencing distress and those providing support, and leading to systemic change in responding to distress compassionately and effectively. 

    The DBI employs an ‘ask once get help fast’ approach which has two levels:

    • DBI Level 1 is provided by trained front-line staff (NHS24, Emergency Departments (ED), Police Scotland (PS), Primary Care and Scottish Ambulance Services (SAS)) and involves a compassionate response, signposting, and offer of referral, seamlessly with confidence and clarity to a DBI Level 2 service. 
    • DBI Level 2 is provided by commissioned and trained third sector staff who contact the person within 24 hours of referral and provide compassionate community-based problem-solving support, wellness, and distress management planning, supported connections, and signposting for a period of up to 14 days.

    The Fife DBI Implementation Partnership Group, which has been established to oversee the effective implementation of the DBI, wishes to commission a third sector organisation to:

    1. Deliver DBI Level 2 support in Fife.
    2. Work in partnership with relevant stakeholders including Fife Health and Social Care Partnership to achieve systemic change in responding to distress compassionately and effectively across Fife.
    3. Promote, develop, and support DBI Level 1 practice across Fife, through awareness raising, training, and other related activities.

    Please review this Service Brief for more information. The Brief details the DBI context and further information about the Service Model.

    The service will be provided and funded for one year initially, commencing in 2023. Funding will continue for a second year subject to the satisfactory outcome of the monitoring and evaluation during year one.  The service will be agreed upon through a Service Level Agreement based on the Service Brief and will be monitored and evaluated by the Health & Social Care Quality Assurance/Contracts Team. 

    How/when to apply

    If you are interested in submitting an application for this brief, please contact [email protected] to request an application form. The application should be returned along with detailed cost breakdowns, based on the information contained within the service brief paper, to [email protected] by 05 May 2023.

    If you have any questions about the brief or application process, please e-mail [email protected] by 27 April 2023. All questions and answers will be compiled into a FAQ document, which will be circulated on 28 April 2023, to all organisations that have requested an application.



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