supporting, developing and representing community groups,
voluntary organisations, social enterprises and volunteering
  • British Sign Language assistance for clients of Social Security Scotland

    Created: 02/12/2022

    Social Security Scotland has introduced new support for clients who may be deaf or hard of hearing by including the option of facilitated conversations with British Sign Language in their communications with clients.  Conversations can also include advisors and an interpreter.  This service will be used for longer appointments including identity and verification requirements.
     
    ContactScotland-BSL will continue to be used for arranging appointments or for short, relatively simple calls with British Sign Language clients, lasting no more than 30 minutes.  Video Remote Interpreting (VRI) calls will be able to be scheduled in advance with Sign Language Interactions and conducted on the Near Me video conferencing platform. This allows a three-way video conference where the three participants are each in different locations.
     
    The service can also be booked for face-to-face meetings where all three people are in the same room. In addition to British Sign Language interpretation, support is also available for deaf, deafblind or hard of hearing clients, including Text Relay, Electronic Note Takers, Deafblind Interpreters, Communicator Guide with Deafblind people, Lip speakers and Palantypists.




    What now?
    See other news/events in the General News category
    Go to the main News page
    Tell us about your own news

Suggest an update/report an error/enquire about this page

News/Events Categories:

FVA news (246 items)
Job Vacancies (2,580 items)
Social Enterprise (79 items)
Funding and Finance (1,457 items)
Training and Learning (1,867 items)
Community Events (2,738 items)
Goods Donations and Services (69 items)
General News (2,953 items)
Volunteering (400 items)
Partnerships Networks and Forums (138 items)


Go to the main News page

Share your news/events

It's free! Tell us about your event, news, training, vacancy etc. by completing a short form and we'll add it to our e-bulletins and website - accessed by thousands of people every month.


Sign up to our e-bulletins

Subscribe to our e-bulletins today to keep up-to-date with all of the latest news and events across Fife's Third Sector.

Sign up for e-bulletins now