supporting, developing and representing community groups,
voluntary organisations, social enterprises and volunteering
  • No One Left Behind Service Design Toolkit - published by Scottish Government

    Created: 06/05/2022

    The Scottish Government has published the No-One Left Behind Service Design Toolkit

    The Service Design Toolkit focuses on User Centred Design, which places the user at the heart of the design of employability services.

    This design process seeks an explicit understanding of users, tasks and environments, requiring employability service providers to consider the whole user experience, via iterative steps.

    User-centred design prevents the design of impractical and expensive products that don’t meet user needs and by making the design decisions based on evidence, the process ensures finding the right problem to solve before commitment to establishing new projects.

    A great deal of extremely useful information, guidance and evidence for the value of this approach can be found in the toolkit, which you can download here.




    What now?
    See other news/events in the General News category
    Go to the main News page
    Tell us about your own news

Suggest an update/report an error/enquire about this page

News/Events Categories:

FVA news (225 items)
Job Vacancies (2,315 items)
Social Enterprise (72 items)
Funding and Finance (1,334 items)
Training and Learning (1,733 items)
Community Events (2,614 items)
Goods Donations and Services (62 items)
General News (2,561 items)
Volunteering (399 items)
Partnerships Networks and Forums (137 items)


Go to the main News page

Share your news/events

It's free! Tell us about your event, news, training, vacancy etc. by completing a short form and we'll add it to our e-bulletins and website - accessed by thousands of people every month.