supporting, developing and representing community groups,
voluntary organisations, social enterprises and volunteering
  • Social Security Scotland - Face-to-Face support

    Created: 06/12/2021

    Social Security Scotland’s Local Delivery Service is now available in every Local Authority area in Scotland. Following a successful pilot in Dundee City, Perth and Kinross and the Western Isles, people across Scotland will be able to access face-to-face support when applying for Scottish benefits at a time and place that best suits them.

    Clients will be able to book an appointment to meet with a specially trained adviser in their local community or at their home and will also be able to ask for video calls and telephone appointments.

    Client Support Advisers will answer queries about Social Security Scotland benefits, help people populate paper or online applications forms, and offer other support including help with submitting change of circumstances information.  

    The Local Delivery service will help people to apply for Social Security Scotland benefits. For benefits Social Security Scotland don’t deliver, Client Support Advisers will signpost clients to relevant services that can provide additional information where they are able to do so.

    New information materials for the Local Delivery service available including social media images, text for your website, newsletters and a factsheet that can be downloaded here.




    What now?
    See other news/events in the General News category
    Go to the main News page
    Tell us about your own news

Suggest an update/report an error/enquire about this page

News/Events Categories:

FVA news (232 items)
Job Vacancies (2,408 items)
Social Enterprise (73 items)
Funding and Finance (1,376 items)
Training and Learning (1,793 items)
Community Events (2,643 items)
Goods Donations and Services (64 items)
General News (2,705 items)
Volunteering (400 items)
Partnerships Networks and Forums (137 items)


Go to the main News page

Share your news/events

It's free! Tell us about your event, news, training, vacancy etc. by completing a short form and we'll add it to our e-bulletins and website - accessed by thousands of people every month.