supporting, developing and representing community groups,
voluntary organisations, social enterprises and volunteering
  • Kingdom Housing Association - Administrative Officer

    Created: 01/09/2021, Updated: 02/09/2021

    Post: Administrative Officer (Temporary post for 1 year)

    Hours: Part-Time - 30 Hours

    Salary: £21,147 - £23,302 per annum, pro rata

    Location: Glenrothes

    Kingdom Housing Association (KHA) provides housing and support throughout East Central Scotland and has plans for a significant expansion of its housing stock over the next five years.

    KHA is looking for a motivated and organised person to join it Customer Contact Team, which is a one-stop-shop for customers who wish to obtain housing information and advice, discuss or pay accounts, provide advice and discuss any tenancy issues, report or obtain advice on repairs and neighbour/service complaints. As a member of the team, you will be dealing with a high volume of telephone and e-mail enquiries from our customers. You will process housing applications, provide housing options and advice, manage Live Chat and respond to social media enquiries. You will have experience of working in a busy call handling environment, have relevant administrative experience, be a confident communicator and be proficient in multiple digital systems including G-Suite packages. You should be educated to HNC/SVQ 3 level.

    The ability to plan and organise your workload, manage competing demands and work to tight deadlines is essential, as is the ability to remain calm under pressure. You will be required to complete a satisfactory basic Police Act Disclosure Scotland check.

    For more information/to apply, please visit KHA's website. The closing date for applications is 15 September 2021.

    Due to the ongoing COVID-19 situation, interviews are likely to be held by video call (further information on this format to all those invited to interview). KHA is committed to contributing to the eradication of homelessness. As part of that, it particularly welcome applications from people who are currently registered homeless or have been in the last 12 months. It will guarantee shortlisting to any applicant who meets that criteria and the essential criteria for the vacancy. If you wish your application to be considered under the scheme, please state this under "Supporting information" on your application form. 


    What now?
    See other news/events in the Job Vacancies category
    Go to the main News page
    Tell us about your own news

Suggest an update/report an error/enquire about this page

News/Events Categories:

FVA news (232 items)
Job Vacancies (2,408 items)
Social Enterprise (73 items)
Funding and Finance (1,376 items)
Training and Learning (1,793 items)
Community Events (2,643 items)
Goods Donations and Services (64 items)
General News (2,705 items)
Volunteering (400 items)
Partnerships Networks and Forums (137 items)

Go to the main News page

Share your news/events

It's free! Tell us about your event, news, training, vacancy etc. by completing a short form and we'll add it to our e-bulletins and website - accessed by thousands of people every month.