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  • Struggling to cope? Text SHOUT to 85258

    Created: 16/11/2020

    ‘SHOUT’ is a text messaging service for times when people feel they need immediate support, available 24/7, for those of all ages.

    It is free and confidential to text the service from the following major networks: EE, O2, Three and Vodafone. These include – BT Mobile, Tesco Mobile, Virgin Mobile, iD Mobile, Sky, Telecom Plus, Lebara and GiffGaff.

    Shout supports people experiencing any type of personal mental health concern, such as anxiety, isolation or grief. They may be experiencing eating or body issues or substance misuse. Perhaps they have experienced bullying, depression or sadness, or have relationship worries, or self-harm and suicidal thoughts. Sexual, physical or emotional abuse or concerns about sexual identity may also be prompts for texting in.

    Anyone in need of support should text ‘SHOUT’ to ‘85258’. An automated text will be received asking them about the nature of their problem. This text will also let the individual know that they are being connected to a trained Shout Volunteer. The aim is to respond to all texters within five minutes, and then the texter can communicate back and forward with the volunteer via text message, using Shout’s secure platform. The Shout Volunteer can provide resources that provide further help and support for longer-term mental health experiences.

    For further information about this service, click here.

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