supporting, developing and representing community groups,
voluntary organisations, social enterprises and volunteering
Person-centred care in COVID-19 situations report
Earlier this year, Healthcare Improvement Scotland (HIS) set up a learning system to support the sharing of person centred practices developed in response to the challenges of COVID-19 and related public health measures. It sought to understand and spread methods used by health and social care teams to deliver compassionate person-centred care for people receiving care, their families and carers.
HIS invited stakeholders from the health and social care system to share their experiences and examples of how services were adapting their person-centred practice to meet new challenges. These stories were collated with examples found through searching social media, online sources, and from engaging with service partners.