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  • Energy Saving Trust - Energy Redress Scheme

    Created: 14/10/2020

    Energy Saving Trust has been appointed by Ofgem to distribute payments from energy companies who have breached rules.

    The funds can pay for anything from making a home more energy efficient, to providing advice that helps consumers keep on top of their bills. The core priorities for the scheme are to deliver benefits to the types of consumers that were negatively impacted by the breach(es) that have occurred. Examples of the kind of activity that could be funded include, but are not limited to:

    • engaging vulnerable customers with energy issues and referring them for support;
    • energy advice that does not duplicate existing advice services;
    • installation of energy saving or renewable energy measures that cannot be funded elsewhere and are innovative or are being used in innovative ways; and
    • in home safety advice and measures related to energy systems; training and education on energy that is targeted at supporting vulnerable customers.

    Who can apply?

    The Energy Redress Scheme is open to charitable organisations that support energy customers in England, Scotland and Wales. Applicants should complete a simple online information form to check whether they are eligible to apply. Those organisations that meet the initial criteria will be notified and their details will be held by the Energy Saving Trust. When funds become available, eligible organisations will be invited to apply. In order to be considered for the forthcoming funding window, please ensure registration is completed no later than two weeks prior to the application deadline - 04 November 2020.


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