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voluntary organisations, social enterprises and volunteering
voluntary organisations, social enterprises and volunteering
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Conduit Scotland - Customer Services Officer
Created: 24/07/2019
News/Events Category: Job VacanciesPost: Customer Services Officer
Hours: Full and part-time hours available
Salary: £15,366 - £16,655 for 35 hours
- Typical duties will include:
- To be the first point of contact for customers when they visit or telephone the shop to apply for a personal loan, keeping them informed of their application status;
- To complete loan application forms via an online portal and submitting details into our loan management platform system;
- To provide a wide range of administration duties;
- To provide a signposting service to customers and refer them to appropriate external organisations for additional advice and support;
- To contribute to raising awareness of financial inclusion issues by attending pop-up and community events;
- To promote Conduit Scotland through a wide range of marketing and promotional activities including on street promotion.
They are looking for someone with:
- a passion for great customer service;
- an interest in promoting alternatives to doorstep and high interest lending;
- a commitment to improving customers lives;
- excellent communication, engagement and IT skills;
- an ability to work successfully on their own initiative and within a team.
For more information and to apply please click here.
Please note the closing date for applications is Tuesday 06 August 2019.
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