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  • Helpline - Families Outside Service

    Provided by Families Outside

    Last updated: 23/04/2026 (more than 3 months ago)

    When someone goes to prison it can be a challenging time for the whole family. At Families Outside we are here to provide you and your family with information and support regarding any issues you might be facing as a result of your family member’s imprisonment. If you live in Scotland and have a family member in prison you can contact us Monday to Friday from 9am – 5pm. If lines are busy, or you call outside of these hours, please leave a message or send us an email and we will get back to you as soon as we can.

    Contact

    Families Outside
    17 Gayfield Square
    Edinburgh
    EH1 3NX

    Get directions
    E-mail
    Telephone
    08002 540 088
    Helpline
    60777 (Mobile)
    Text FAMOUT followed by your message
    Website
    vimeo.com/familiesoutside
    familiesoutside.org.uk/families/helpline
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